Student Affairs Related Experience
Residence Hall Director for Moore Hall
University of North Carolina School of the Arts, Winston-Salem, NC, September 2011-Present
- Oversee co-ed residence hall of 110 students
- Provide secondary on-call responsibilities for higher-level situations; gathered information from Residence Hall Coordinators, directed response, and reported “need-to-know” information
- Chair Summer Resident Counselor and Event Staff Selection Committee
- Develop on campus community service initiatives including Project Linus, Blanket Making Night, Color A Smile and Ronald McDonald House Snack Making
- Participate in Residence Life Departmental “Big Help” Projects to Second Harvest Food Bank, Ronald McDonald House, Enrichment Center, and SciWorks.
- Support Residence Hall Coordinators and Peer Leaders in programming, roommate conflict resolutions, and counseling students
- Assist with programming and events including UNCSA Food Drive, Breast Cancer Awareness Day, Lock in, and Rocking Room Inspection Party
- Conduct judicial conferences and monitor sanction completion
- Assist in redevelopment of “Quality of Life” survey, compile and analyze survey data
- Serve on 2012-2013 Resident Assistant Selection Committee
- Redevelop Residence Hall Coordinator Manual and Desk Assistant Manual
- Collaborating with UNCSA Police to redevelop Emergency & Critical Incidents Guidelines Manual
Resident Director, Nittany Highland Apartments (Privately owned apartments at Penn State New Kensington)
New Kensington, PA, July 2008-May 2009
- Managed day-to-day operations of a privately-operated 24 apartment, 70-student building
- Coordinated facility management processes, including maintenance requests, following up on outstanding work orders, check-in, check-out, room changes, and maintaining resident roster
- Met with students accused of alcohol, illegal drug, noise and lease policy violations for educational conferences and assigned sanctions as appropriate; made recommendations for lease terminations
- Collected rent from tenants following the distribution of financial aid and followed up as needed
- Hired, supervised and evaluated Resident Assistants and Desk Assistant
- Created and conducted Resident Assistant Training including 54 page Resident Assistant Manual on topics such as developing community, policy enforcement, and programming
- Oversee policy enforcement by student staff and provide feedback about consistency, approaches, and ways to retain credibility and preserve relationships
- Provided 24 hour on-call duty to provide direction to student staff on emergencies, including alcohol and drug incidents, power outages, and safety concerns
- Advised bi-weekly meetings of the Off-Campus Housing Organization, “OCHO”, with hosted monthly social and community service events such as an evening campfire and food drive
Assistant Director of Residence Life, High School Program
University of North Carolina School of the Arts, Winston-Salem, NC, January-July 2008
- Supervised, trained, and evaluated the performance of 6 full-time professional staff members (5 Residence Hall Coordinators and 1 Administrative Associate) and conducted group and 1-on-1 meetings
- Conducted judicial hearing conferences and maintained disciplinary records
- Facilitated initial phase of housing process via room selection meeting and coordinated room changes
- Managed $23K budget, reconciling data and reporting to Residence Hall Coordinators
- Identified and responded to staff and resident concerns and emergencies including fire alarms, tornados, power outages, and medical issues
- Provided secondary on-call responsibilities for higher-level situations; gathered information from Residence Hall Coordinators, directed response, and reported “need-to-know” information
- Served as Student Life Representative to Faculty Council (August 2007-July 2008)
- Served on Reaccreditation Workgroup focusing on communication with stakeholders
- Key member of the Crisis Mitigation Committee which proactively addressed student issues
Residence Hall Coordinator, High School Residence Life
University of North Carolina School of the Arts, Winston-Salem, NC, January-December 2007
- Shared administration of a 3-building complex serving 200 students with 3-4 other RHC’s
- Provided desk and on duty coverage for high school residence life buildings
- Supervised 2 Peer Leaders and conducted weekly one-on-one meetings
- Created and taught biweekly educational sessions for first year female students (Aug 2007- May 2008)
- Co-advised the High School Student Activities Council of 9 student leaders (Jan-May 2007)
- Chaired Recognition Committee which planned opportunities to honor staff and students
- Served as a resource & referral for students in the areas of academics, crisis, and counseling
- Created and proposed 23K department budget for administration and programming
- Managed administrative tasks including maintenance requests, room condition reports
- Conducted judicial citation meetings and educational conversations on policy violations
- Created, planned and implemented educational, social and community service programs
Director, Children & Youth Ministry
Gwynedd Square Presbyterian Church, Lansdale, PA, August 2003-July 2006
- Full-time position at 400-member church, with responsibility for developing programs and curricula to serve the needs of 15 fourth-sixth graders and 25 junior and senior high school students
- Supervised 6 member Student Leadership Team of high school students
- Managed and trained a team of 6-8 volunteer leaders to take on increasing responsibilities for teaching, collaborations and programs
- Redeveloped and planned social, service and educational activities for junior and senior high groups including 30 overnight trips
- Created and implemented four week education series for college students
- Developed and executed biweekly educational and service activities for fourth-sixth grade group
- Managed and reconciled a $6,500 annual budget, with a surplus of $1K in 2005
- Provided communication and event marketing to youth, parents and organization
- Provided informal counseling to teens related to suicide, cutting, and depression
- Directed 5-night program for 72 youth utilizing 50 volunteers, saw 67% increase in participation
- Organized and led 8 day Katrina Relief mission trip to Gulfport, Mississippi to work on 5 homes
- Collaborated with regional youth pastors to plan and host bimonthly events including 30 Hour Famine
Director, Youth Ministry
Neshaminy-Warwick Presbyterian Church, Warminster, PA, November 2001- May 2003
- Full-time position with 900-member church serving 25 junior and senior high youth
- Redeveloped junior and senior high groups
- Developed opportunities for local service and mission
- Recruited and supervised 6 volunteer leaders
- Created new initiatives for service opportunities including weekend long service trip to New York City
Practicum and Internships
Graduate Intern- Office of Student Activities, Leadership & Service
University of Pittsburgh at Greensburg- Greensburg, PA, January-May 2010
- Coordinated “Into the Streets”, a three-day community service initiative connecting 17 service agencies and approximately 90 students
- Authored 45-page SGA Student Club Handbook, combined many documents into one easy to use handbook
- Created Pitt Plus for the Arts, an engagement program featuring 37 arts opportunities on campus, in Greensburg area and in Pittsburgh for students to experience
- Co-advised the Student Government Association’s House of Representative and Executive Board
Graduate Intern, Cornerstone College Ministry (Serving the University of Pittsburgh)
Pittsburgh, PA, August-December 2009
- Supervised 9 Freshmen Ministry Team student leaders and 2 Service Team student leaders
- Developed 133-page curriculum resource guide for 12 freshmen educational studies
- Provided team-building initiatives for Fall Retreat and Leadership Retreat
Mock Interviewer, Career Development Center
Indiana University of Pennsylvania, Indiana, PA, August 2008-June 2009
- Conducted private mock interviews with students to practice their interview skills
- Provided students feedback regarding their communication, professionalism, resume, and cover letter
